Refund policy

Effective 2 November 2026.

First payment: if the service does not work for you, ask for a full refund within 14 days of your first payment for a plan.
Renewals: cancel before the renewal date to avoid the next charge. A renewal can be refunded within 7 days if you have not run any searches since it was charged.
Service problems: if an outage on our side prevents use for more than 3 days in a billing month, we refund that month on request.
How: write to us from your account email, or contact PayPro Global, which processes all refunds to the original payment method, usually within 5–10 business days.